Terms of Service
Last updated 2026-08-25
Acceptance
By installing or using the Conzora app, or by using our website and organizer dashboard at conzora.app, you agree to these Terms with Stone General LLC, 1514 Turning Leaf Lane, Garland, TX 75040, United States ("Conzora", "we", "us"), the operator of the services. Creating an account or signing in is also acceptance of these Terms. If you do not agree, do not use the services.
Eligibility
You must be at least 13 years old to use Conzora. If you create an account, you confirm that you can form a binding contract under the law of your jurisdiction.
Accounts
You do not need an account to browse events, schedules, guests, vendors, or venue maps in the app — attendee features that require an account are currently disabled, so today accounts are used by event organizers and their staff. If you have an account, you are responsible for safeguarding your credentials and for all activity under it; tell us right away if you suspect any unauthorized use. You can close your account at any time by emailing support@conzora.app.
Your content
Recent searches stay only on your device, and attendee features such as favorites and saved schedules currently work the same way — they are not sent to us, and deleting the app deletes them. Following an event to receive notifications does send us a random device identifier and the event you followed, as described in our Privacy Policy. If you submit content to Conzora, such as the event listings, schedules, and images organizers upload through the dashboard, you retain ownership of it and grant us a worldwide, non-exclusive license to host, store, and display it as needed to operate the services. You are responsible for having the rights to anything you submit.
Acceptable use
Do not use Conzora to harass others, post unlawful content, attempt to bypass access controls, scrape data, interfere with event operations, or reverse-engineer the app. Organizers may set additional event-specific rules; abusing an event can result in removal from that event.
Tickets, payments, and refunds
When ticket purchases are available for an event (they require an account and are not currently enabled), ticket codes are tied to your account and are non-transferable unless the organizer explicitly enables transfers for their event. Check-in scanning is a tool for event staff to validate tickets at the entrance. Each organizer sets their own pricing and refund policy, and payments are processed by Stripe — Conzora is not a party to ticket sales between you and the organizer, so refund requests go to the organizer of your event.
Copyright and content complaints
Event content on Conzora — listings, schedules, images, and profiles — is supplied by event organizers. If you believe content on our services infringes your copyright, or depicts you and you want it removed, email legal@conzora.app with a link or description of the content and the reason for your request. We review complaints promptly and remove or disable content where appropriate.
Disclaimers
The services are provided "as is" and "as available", without warranties of any kind, express or implied — including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the services will be uninterrupted, error-free, or secure. Event content (schedule, guests, vendors, maps) is supplied by organizers and may change without notice, and Conzora is not responsible for the accuracy, safety, or conduct of any event. Some states do not allow certain warranty disclaimers, so parts of this section may not apply to you.
Limitation of liability
To the maximum extent permitted by law, Conzora and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the services, including missed events, denied entry, or lost data. To the same extent, our total liability for all claims arising from or relating to the services is capped at the greater of one hundred US dollars ($100) or the amounts you paid Conzora in the twelve months before the claim arose. Some states do not allow certain limitations of liability, so these limits apply to the fullest extent permitted where you live.
Indemnification
You agree to defend and indemnify Conzora and its operator against claims, damages, and reasonable legal costs arising from content you submit, your use of the services in violation of these Terms, or your violation of any law or the rights of another person. This obligation matters mostly for organizers, who are responsible for the events and content they publish.
Dispute resolution and arbitration
If you have a dispute with us, contact legal@conzora.app first — we will try to resolve it informally, and you agree to give us 60 days to do so before filing a claim. If we cannot work it out, you and Conzora agree to resolve the dispute through binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court. You and Conzora each waive the right to a jury trial and the right to participate in a class action or other representative proceeding — disputes may only be brought on an individual basis. You may opt out of this arbitration agreement by emailing legal@conzora.app within 30 days of first accepting these Terms; opting out does not affect any other part of these Terms.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Subject to the dispute resolution section above, any dispute that belongs in court must be brought in the state or federal courts sitting in Dallas County, Texas, and you consent to their jurisdiction.
Apple App Store terms
If you use the Conzora app on an Apple device, the app is licensed to you, not sold, and your agreement is with Conzora, not Apple. Apple has no obligation to provide maintenance or support for the app and is not responsible for handling any claims relating to it — including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, consumer-protection claims, or claims that the app infringes someone else’s intellectual property. You agree to use the app in accordance with the App Store terms and Usage Rules, and you represent that you are not located in a country subject to a US government embargo and are not on any US government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Termination
We may suspend or terminate access if you breach these Terms or use the services in ways that put them or other users at risk. You may stop using Conzora at any time, and if you have an account you can ask us to close it by emailing support@conzora.app.
Miscellaneous
If any part of these Terms is found unenforceable, the rest remains in effect. These Terms are the entire agreement between you and Conzora about the services and supersede prior agreements on that subject. We may assign these Terms as part of a merger, acquisition, or sale of assets; you may not assign them without our consent. If we do not enforce a provision, that is not a waiver of our right to enforce it later. Sections that by their nature should survive termination — including the content license, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law — survive it. Neither party is responsible for delays or failures caused by events beyond its reasonable control.
Changes
We may update these Terms as the product evolves. We will update the date at the top of this page, and if changes are material we will surface a notice in the app or on our website before they take effect. Continued use after a change means you accept the updated Terms.
Contact
Questions about these terms? Email legal@conzora.app and we’ll get back to you.