Privacy Policy
Last updated 2026-05-18
Introduction
Conzora is an event companion app that helps attendees discover, plan, and navigate conventions and live events. This policy explains what information we collect when you use Conzora, how we use it, and the choices you have.
Information we collect
When you create an account we collect your email address and any profile details you choose to add (display name, avatar). When you use the app we receive usage data such as which events you view, what you save, the device platform and app version, and diagnostic information needed to investigate crashes. When you opt in to push notifications we store a device token tied to your account.
How we use your information
We use your information to deliver the core product (signing you in, syncing your saved events and schedule across devices, sending notifications you have asked for), to operate the service (fraud prevention, debugging, security), and to improve Conzora over time. We do not sell your personal information.
Sharing
We share information with the event organizer whose event you have opted into — for example, your display name when you favorite a guest, or anonymized counts for capacity planning. We use third-party processors (hosting, error monitoring, push delivery) under contracts that require them to protect your data. We disclose information when required by law.
Your choices
You can edit or remove your profile from the Profile screen at any time. You can disable push notifications from your device settings or from Profile → Notification Settings. You can delete your account from Profile → Delete Account; this removes your profile, favorites, saved schedule, tickets, and check-ins.
Data retention
We retain account data while your account is active. When you delete your account we remove or anonymize personal data within 30 days, except where retention is required for legal, accounting, or security purposes.
Children's privacy
Conzora is not directed to children under 13. If you believe a child has provided personal information to us, contact us and we will delete it.
Changes to this policy
We may update this policy as the product evolves. Material changes will be surfaced in the app before they take effect.
Contact
Questions about this policy? Email privacy@conzora.app and we’ll get back to you.